Privacy Policy

1. Who We Are

Baskjop is a men's suit tailoring and rental studio based in Australia.

In this Policy, "we", "us" and "our" mean Baskjop. "You" means any visitor, customer or person who interacts with our website or services.

If you have any questions about this Policy, you can contact us at:

• 📧 info@baskjop.com
• 📞 +61 400 000 000

2. What Information We Collect

We only collect information that helps us provide our services and support you properly.

We may collect:

Information you give directly, for example when you:

• fill in a contact or booking form
• request a fitting or quote
• make a purchase or suit rental
• send us an email or message

This may include:

• name
• phone number
• email address
• event date and details
• suit preferences, size details
• billing and delivery details
• any message you choose to share

Information collected automatically when you use our website:

• IP address
• browser type, device type
• pages viewed, time spent, clicks on our site
• basic cookies (see Section 6)

We do not purposely collect sensitive information (such as health details, political views, etc.). Please do not send this type of information to us.

3. How We Use Your Information

We use your information to make our service simple, clear and useful for you. For example, we may use it to:

• respond to your questions and messages
• confirm, manage and update your bookings or rentals
• prepare fittings and tailoring based on your details
• process payments and send purchase or rental confirmations
• send service messages (for example: booking reminders, changes, confirmations)
• improve our website, services and customer experience
• prevent fraud, misuse or illegal activity
• comply with legal and tax obligations

We do not sell your personal data. If we use your email for updates or special offers, we will do it in a respectful way, and you can unsubscribe at any time.

4. Sharing Your Information

We only share your data when it is necessary and reasonable.

We may share your information with:

• Service providers who help us run our business (for example: website hosting, email service, payment processing). They are allowed to use your data only to provide their service to us.
• Professional advisors (for example: accountants, legal advisors) when needed.
• Authorities or regulators, if required by law or to protect our rights, safety or property.

We do not give your personal details to unrelated third parties for their own marketing.

5. How We Store and Protect Your Data

We take privacy seriously and use reasonable technical and organisational measures to protect your information against loss, misuse, unauthorised access or disclosure.

Examples include:

• secure systems and passwords
• limited access only for staff who need the information to do their job
• using trusted third-party providers with security standards

However, no method of online transmission or storage is 100% secure. While we do our best, we cannot guarantee absolute security.

We keep your data only for as long as needed:

• to provide our services
• to handle any questions or disputes
• to meet legal or tax requirements

When it is no longer needed, we remove or anonymise it.

6. Cookies and Tracking

Our website may use cookies and similar tools to:

• make the website work properly
• remember your basic preferences (like language or page settings)
• understand how visitors use our site, so we can improve it

You can control cookies in your browser settings. If you disable some cookies, parts of the site may not work as smoothly, but you can still browse.

If we use any third-party analytics (for example, to see how many people visit which pages), they may receive anonymous usage data, not your full personal profile.

7. Your Rights

Depending on the law in your region, you may have rights such as:

• the right to access the personal information we hold about you
• the right to correct inaccurate or outdated information
• the right to ask us to delete your data (where possible)
• the right to object to certain types of use
• the right to withdraw consent if processing is based on consent

If you want to use any of these rights, please contact us at info@baskjop.com. We may need to confirm your identity before we act on your request.

8. Third-Party Links

Our website may contain links to other websites (for example, social media, map services, partners). We are not responsible for the privacy practices or content on those sites. Please read their policies separately before sharing your data with them.

9. Children's Privacy

Our services are intended for adults planning suit purchases or rentals. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website or legal requirements. The latest version will always be available on this page with the updated date at the top.

If the changes are important, we may also notify you by email or a clear notice on the website.